Training Courses

  • Career and Personal Development
  • Communication, Personal Impact and Effectiveness Skills
  • Customer Services
  • Equality, Diversity and Inclusion Programmes
  • Executive Coaching
  • Supervisory and People Management
  • Management Training and Development
  • Leadership Development and Training
  • Outplacement Support for staff – CV Writing, Interview and Presentation Skills
  • The MIRROR Challenge™
  • Team Building and Development
  • Training for Trainers

PLM Development Services

Career and Personal Development

The dilemma that faces individuals is to either have a career or a job. With organisations in a constant state of change, there is a realisation that there are no longer jobs for life and a steady career development is no longer an option. Many employees may need to change their careers during their lifetime.

Communication, Personal Impact and Effectiveness Skills

The ability to communicate effectively is an important business and personal skill. Communication will only be as successful as the people who are communicating. Writing is an essential skill in the work place today and not necessarily one that comes naturally.

Customer Services

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

Equality, Diversity and Inclusion Programmes

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

Executive Coaching

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

Supervisory and People Management Managing People Effectively

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

Management Training and Development

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

Leadership – The Essentials – Leadership Development

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

Outplacement Support for Staff CV Writing, Interview and Presentation Skills

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

The MIRROR Challenge™

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

Team Building and Development

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

Training for Trainers
Effective Trainers create Effective Learners

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

Assertiveness Skills - Personal Effectiveness and Impact

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

Training for Trainers Training Courses

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

Training Courses

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

Team Building for Managers

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

Time Management Skills – Tick Tock, Beat the Clock!

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

Effective Business Writing for Professionals

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

​CV Writing Skills

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

Interview Skills - Interviewing for Jobs

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

Job Application Skills

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

Management Insights - Unique Perspectives on Effective Management

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

​Managing Not Coping, Working Smarter Not Harder

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

​Presentation Skills

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

Report Writing Skills for Managers

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

Life After Redundancy

The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.

Bespoke Packages

Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.

Stay In Touch

For more information about training, development programmes or coaching, contact Petal today.