- Career and Personal Development
- Communication, Personal Impact and Effectiveness Skills
- Customer Services
- Equality, Diversity and Inclusion Programmes
- Executive Coaching
- Supervisory and People Management
- Management Training and Development
- Leadership Development and Training
- Outplacement Support for staff – CV Writing, Interview and Presentation Skills
- The MIRROR Challenge™
- Team Building and Development
- Training for Trainers
PLM Development Services
Career and Personal Development
The dilemma that faces individuals is to either have a career or a job. With organisations in a constant state of change, there is a realisation that there are no longer jobs for life and a steady career development is no longer an option. Many employees may need to change their careers during their lifetime.
Communication, Personal Impact and Effectiveness Skills
The ability to communicate effectively is an important business and personal skill. Communication will only be as successful as the people who are communicating. Writing is an essential skill in the work place today and not necessarily one that comes naturally.
Without customers the organisation would not exist. Customers are people and they need to be treated with respect and as individuals, who have a right to service provision. The vital elements of any employee’s role is providing a quality and effective service as well as responding to the changing needs of customers within limited resources.
Equality, Diversity and Inclusion Programmes
The course is aimed at participants who wish to broaden their understanding of equality, diversity and inclusion issues and become more effective at work. The course will explore equality, diversity and inclusion on an organisational, team/department and individual level.
Stay In Touch
For more information about training, development programmes or coaching, contact Petal today.